Terms of Service
Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the https://enfra.greenbutton-connect.com website (the “Website”) operated by ENFRA (“ENFRA,” “Company,” “us,” “we,” and “our”), as these Terms of Service contain important information regarding limitations of our liability. Your access to and use of this Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users and others who wish to access and use the Website.
By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have our permission to access or use the Website.
CUSTOMER AUTHORIZATION
By completing the authorization process through the Website, you authorize the applicable utility provider to release and transmit utility account information and utility usage data to ENFRA and its authorized service providers.
You represent and warrant that you are the utility account holder or are otherwise authorized to act on behalf of the utility account holder and to authorize the release of utility account information and utility usage data to ENFRA and its authorized service providers.
You acknowledge and agree that ENFRA utilizes third-party service providers to facilitate utility data authorization, collection, transmission, storage, processing, and related administrative functions. By completing the authorization process through the Website, you authorize such service providers to receive, process, store, and make utility account information and utility usage data available to ENFRA on ENFRA’s behalf.
PROHIBITED USES
You agree that you will use this Website in accordance with all applicable laws, rules, regulations and these Terms at all times. The following is a non-exhaustive list of prohibited uses of this Website. You agree that you will not perform any of the following prohibited uses:
- Impersonating or attempting to impersonate ENFRA or its employees, representatives, subsidiaries, affiliates or divisions;
- Misrepresenting your identity or affiliation with any person or entity;
- Sending or attempting to send any advertising or promotional material, including but not limited to spam, junk mail, chain mail or any similar material;
- Engaging in any conduct that restricts or inhibits any person’s use or enjoyment of the Website, or which, as determined in our sole discretion, may harm us or the users of this Website or expose us or other users to liability;
- Using the Website in any manner that could disable, overburden, damage or impair the Website or interfere with another party’s use of the Website;
- Using any robot, spider or other similar automatic technology, process or means to access or use the Website for any purpose, including monitoring or copying any of the material on this Website;
- Using any manual process or means to monitor or copy any of the material on this Website or for any other unauthorized purpose;
- Using any device, software, means or routine that interferes with the proper working of the Website, including but not limited to viruses, trojan horses, worms, logic bombs or other such materials;
- Attempting to gain unauthorized access to, interfering with, damaging, or disrupting any parts of the Website, the server(s) on which the Website is stored, or any server, computer or database connected to the Website;
- Attempting to attack or attacking the Website via a denial-of-service attack or a distributed denial-of-service attack;
- Otherwise attempting to interfere with the proper working of the Website;
- Using the Website in any way that violates any applicable federal, state or local laws, rules or regulations.
NO WARRANTY ON WEBSITE
This website is provided “as is”. No warranty, express or implied, including any implied warranty of merchantability, of satisfactory quality or fitness for a particular purpose or us, shall apply to this site, whether arising by law, course of dealing, course of performance, usage of trade or otherwise.
AVAILABILITY, ERRORS & INACCURACIES
We assume no liability for the availability, errors, or inaccuracies of the information, products, or services provided on this Website. We may experience delays in updating information on this Website and in our advertising on other websites. The information, products and services found on the Website may contain errors or inaccuracies or may not be complete or current. Products or services may be incorrectly described, priced or unavailable. We expressly reserve the right to correct any errors on our Website. The inclusion or offering of any product or service on this Website does not constitute an endorsement or recommendation of such product or service by us.
DAMAGES & LIMITATION OF LIABILITY
In no event shall ENFRA be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, relating to, or in any way connected with your access to, display of, or use of this website or with the delay or inability to access, display, or use this website, including but not limited to your reliance upon opinions or information appearing on this website; any computer viruses; information; software; linked websites operated by third parties; or products or services obtained through this website, whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes or otherwise, even if ENFRA has been advised of the possibility of such damages.
The aggregate liability of ENFRA arising out of or relating to this website, whether arising out of or related to breach of contract, tort, including negligence, or otherwise, shall be limited to the amount of fees actually received by ENFRA from you.
This limitation of liability reflects the allocation of risk between you and us. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms of service is found to have failed of its essential purpose. The limitations of liability provided in these terms of service inure to the benefit of ENFRA.
LINKS TO THIRD PARTY WEBSITES
This Website may contain hyperlinks to websites operated by third parties and not by us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is your responsibility to take precautions to ensure that whatever links you click on or software you download, whether from this Website or other websites or applications, is free of items such as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
INTELLECTUAL PROPERTY AND DMCA NOTICE & PROCEDURE FOR INTELLECTUAL PROPERTY INFRINGEMENT CLAIMS
All contents of this Website are © 2026 ENFRA or third parties. All rights reserved. Unless specified otherwise, this Website and all content and other materials on this Website, including but not limited to all logos, designs, text, graphics, pictures, information, data, software, sound files and arrangement thereof, collectively “Content,” are the proprietary property of ENFRA and are either registered trademarks, trademarks, or otherwise protected intellectual property of ENFRA or third parties in the United States and/or other countries.
If you are aware of a potential infringement of our intellectual property, please contact us at legal@enfrasolutions.com.
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website infringes on the copyright, trademark or other intellectual property rights of any person or entity.
If you believe in good faith that the Content infringes on your intellectual property rights, you or your agent may send us a written notice of such infringement titled “Infringement of Intellectual Property Rights – DMCA.” Your notice to us must include the following information:
- An electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property right’s interest;
- A description of the work that you claim has been infringed, including the URL or web page address, of the location where the work exists or a copy of the work;
- Your name, email, address and telephone number; and
- A statement by you that you have a good faith belief that the disputed use is not authorized by the owner of the work, its agent, or the law.
Please note that we will not process your complaint if it is not properly filled out or is incomplete. You may be held accountable for damages, including but not limited to costs and attorneys’ fees for any misrepresentation or bad faith claims regarding the infringement of your intellectual property rights by the Content on this Website.
YOU MAY SUBMIT YOUR CLAIM TO US BY CONTACTING US AT:
ENFRA
Email: legal@enfrasolutions.com
Phone: (504) 833-8291
1 Galleria Blvd., Suite 825
Metairie, Louisiana 70001
United States
ELECTRONIC CONSENT AND SIGNATURE
By clicking any button indicating acceptance of these Terms or completing the authorization process through the Website, you consent to conduct the authorization electronically and acknowledge that your action constitutes your electronic signature.
You agree that such electronic authorization shall have the same force and effect as a written authorization, letter of authorization, consent, or instruction signed manually by the applicable utility account holder.
GOVERNING LAW, SEVERABILITY, DISPUTE RESOLUTION, VENUE & CLASS ACTION WAIVER
These Terms shall be governed and construed in accordance with the laws of the state of Louisiana, United States, without regard to its conflict of laws provisions. These terms shall not be governed by the United Nations convention on contracts for the sale of international goods, the uniform commercial code, nor incoterms.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between you and us regarding our Website, and supersede and replace any prior agreements we might have had with you regarding the Website.
Any controversy or claim arising out of or relating to these Terms, including but not limited to the interpretation or breach thereof, shall be resolved in a court of competent jurisdiction in Jefferson Parish, Louisiana.
You and ENFRA agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any class or representative action.
CHANGES TO TERMS OF SERVICE
We reserve the right to make changes to these Terms of Service at any time. We will not provide you with any notice when we make changes to these Terms of Service.
QUESTIONS
For more information about these Terms of Service, please contact us.
Email: legal@enfrasolutions.com
Mail: 1 Galleria Blvd., Suite 825, Metairie, Louisiana 70001
Phone: (504) 833-8291
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Last updated on June 26, 2026.